Sankra is an online casino that has been gaining popularity in recent years due to its vast selection of games, user-friendly interface, and attractive bonuses. In this review, we will delve into every aspect of the casino, from registration to customer support, to help potential sankra casino players make an informed decision about whether or not to join.
Brand Overview
Sankra is a relatively new player in the online gaming industry, but it has managed to establish itself as a reputable and trustworthy brand. The website is owned by Sankra Limited, a company registered in Malta, which provides an added layer of security for players. The casino is licensed by the Malta Gaming Authority (MGA), one of the most respected regulatory bodies in the online gaming industry.
Registration Process
The registration process at Sankra is quick and straightforward. Players can sign up using their email address or social media accounts, such as Facebook or Google+. Once they have chosen a method, they will need to provide some basic information, including name, date of birth, and contact details. This information must be verified before the player’s account can be activated.
Account Features
Once the registration process is complete, players can log in to their Sankra account using their email address or username. The dashboard provides access to various features, including:
- A wallet system for managing deposits and withdrawals
- A games lobby with a vast selection of slots, table games, and live dealer options
- A promotions section that highlights the latest bonuses and offers
- A support center where players can contact customer support
Players can also customize their account by setting up two-factor authentication (2FA) and adjusting various settings to suit their preferences.
Bonuses
Sankra offers a range of attractive bonuses to new and existing players. Some of these include:
- Welcome bonus: New players are eligible for a 100% match deposit bonus up to €200, plus 50 free spins on the popular slot game Starburst.
- Reload bonus: Existing players can receive a 25% match deposit bonus every Wednesday and Thursday.
- Free spins: Players can earn free spins by participating in tournaments or achieving specific goals within their favorite games.
Payments and Withdrawals
Sankra accepts a wide range of payment methods, including credit cards (Visa, Mastercard), e-wallets (Neteller, Skrill), and bank transfers. The minimum deposit is €10 for most payment methods, while the maximum deposit varies depending on the method used.
Withdrawal requests are processed within 24 hours, but it may take up to 5 business days for funds to reach a player’s account. Sankra does not charge any withdrawal fees, and players can withdraw their winnings without any restrictions.
Game Categories
Sankra has an impressive selection of games from some of the top software providers in the industry. Some of these include:
- Slots: With over 500 titles available, including popular slots like Book of Ra Deluxe and Gonzo’s Quest.
- Table games: A comprehensive range of classic table games, such as roulette, blackjack, and baccarat.
- Live dealer: Experience the excitement of live casino action with professional dealers hosting various game variants.
Software Providers
Sankra has partnered with some of the leading software providers in the industry to bring players the best possible gaming experience. Some of these include:
- NetEnt
- Microgaming
- Evolution Gaming
These reputable brands are known for their high-quality games, innovative features, and fair play policies.
Mobile Version
Sankra has a responsive design that allows players to access its website and services using any mobile device with an internet connection. The mobile version is optimized for both Android and iOS devices, ensuring a seamless gaming experience on the go.
Security and License
Sankra takes security seriously and implements robust measures to protect player data and ensure fair play policies are enforced. These include:
- SSL encryption
- Random Number Generator (RNG) testing
- Regular audits by independent third-party organizations
The MGA license provides an added layer of security, as it requires the casino to adhere to strict guidelines on fair play, responsible gaming, and player protection.
Customer Support
Sankra has a dedicated customer support team that is available 24/7 via multiple contact channels. Players can:
- Contact via email: support@sankracasino.com
- Live chat: Accessible within the casino website
- Phone: +44-20-3958-0024 (Monday to Friday, 9 am – 5 pm GMT)
The support team is trained to resolve various issues, from account-related queries to game-specific problems.
User Experience
Sankra’s user experience is generally positive. The website has a clean and modern design that makes it easy for players to navigate the site and access their favorite games. The registration process is quick, and deposits are processed rapidly using most payment methods.
However, there have been some reports of issues with withdrawal times taking longer than expected. It’s essential for players to be patient during this period and ensure they comply with Sankra’s terms and conditions regarding withdrawals.
Performance
Sankra has shown impressive performance in various areas, including:
- Game selection: The casino offers a vast library of games from leading software providers.
- Bonuses: The bonus structure is attractive, providing players with ample opportunities to win real money prizes.
- Customer support: Sankra’s customer support team is available around the clock and responsive to player queries.
However, some areas require improvement:
- Withdrawal processing times
- Additional deposit methods (e.g., cryptocurrencies)
Overall Analysis
Sankra is an online casino that offers a comprehensive gaming experience. With its vast selection of games from top software providers, attractive bonuses, and robust security measures in place, it’s an excellent choice for players seeking a trustworthy brand.
However, there are areas where improvement can be made, particularly regarding withdrawal processing times and the availability of additional deposit methods.
Overall, we highly recommend Sankra to all online casino enthusiasts. The experience is enjoyable, with many perks waiting for new players who sign up today!